Terms & conditions

1. Introduction

Welcome to Your BFF. By accessing or using our website (skincarebff.fr) and services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase.

2. Company Information

This website is operated by Your BFF (owned by Véronique Sock).

Email: contact@skincarebff.fr

3. Products

We take great care to display our products as accurately as possible. However, colors or appearances may vary slightly due to screen differences.

4. Prices & Payments

All prices are listed in euros (€) and include all applicable taxes.

Payments are securely processed via Shopify Payments or PayPal.

5. Orders

Once your order is placed, you will receive a confirmation email.

Orders cannot be modified once shipped.

We reserve the right to cancel or refuse an order if fraudulent activity is suspected.

6. Shipping

Orders are processed within 1–3 business days and delivered within 7–14 business days depending on your location.

More details are available in our [Shipping & Returns Policy].

7. Returns & Refunds

You have 14 days from the date of delivery to return a product.

Items must be unused, in their original packaging, and in perfect condition.

For full details, please refer to our [Shipping & Returns Policy].

8. Liability

Your BFF shall not be held responsible for any indirect damages arising from misuse or failure to follow product instructions.

9. Data Protection

We respect your privacy and protect your data in compliance with GDPR.

Please refer to our [Privacy Policy] for more details.

10. Intellectual Property

All content on skincarebff.fr (images, texts, logos, graphics) is the exclusive property of Your BFF and may not be copied or used without permission.

11. Governing Law

These Terms are governed by and interpreted in accordance with French law.

Thank you for shopping with Your BFF 💖

Freedom to glow — thanks to Your BFF.